# Hotjar in July 2019: incidents, uptime and changes

> Hotjar in July 2019: 4 incidents on its status page (1 major or critical), 99.63% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1, none 2
- Uptime (vendor-reported): 99.63% free of major/critical incidents, 99.01% free of any incident; outage time 2 h 42 min, incident time 7 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/hotjar/2019/06.md) · Next: [August 2019](https://rewindex.com/company/hotjar/2019/08.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in processing data](https://rewindex.com/company/hotjar/incidents/dy8xl6r93z3w.md) | major | 2019-07-09 07:10 UTC | 2019-07-09 09:52 UTC | 2.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in processing data](https://rewindex.com/company/hotjar/incidents/dy8xl6r93z3w.md) | major | 2019-07-09 07:10 UTC | 2019-07-09 09:52 UTC | 2.7 h | resolved |
| [Recordings ending too early](https://rewindex.com/company/hotjar/incidents/z0rtm2l1d5yf.md) | none | 2019-07-16 11:04 UTC | 2019-07-16 13:14 UTC | 2.2 h | resolved |
| [Issues loading modules files for a brief period of time](https://rewindex.com/company/hotjar/incidents/x0cy91z99cf7.md) | none | 2019-07-17 08:50 UTC | 2019-07-17 08:50 UTC | 0 min | resolved |
| [Slow response for tracking script and Insights UI](https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5.md) | minor | 2019-07-18 10:54 UTC | 2019-07-18 15:30 UTC | 4.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on our cache cluster](https://rewindex.com/company/hotjar/incidents/4c0d6b32460c.md) | maintenance | 2019-07-12 08:06 UTC | 2019-07-12 08:36 UTC | 30 min | resolved |

## Cite this

Hotjar posted 4 status incidents in July 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2019/07
- Citation: Hotjar, “Hotjar in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2019/07 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in July 2019 (2019-07-01)](https://rewindex.com/company/hotjar/2019/07)`


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Canonical: https://rewindex.com/company/hotjar/2019/07 · Markdown: https://rewindex.com/company/hotjar/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:33.463Z