# Hotjar in October 2018: incidents, uptime and changes

> Hotjar in October 2018: 2 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2018/10
Last updated: 2018-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 1, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.42% free of any incident; outage time 0 min, incident time 11 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2018](https://rewindex.com/company/hotjar/2018/09.md) · Next: [November 2018](https://rewindex.com/company/hotjar/2018/11.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [WS data not processing](https://rewindex.com/company/hotjar/incidents/q30szr06zhls.md) | none | 2018-10-17 16:42 UTC | 2018-10-18 08:03 UTC | 15 h | resolved |
| [Delays retrieving the Hotjar script in Europe](https://rewindex.com/company/hotjar/incidents/bwvp9zxlm560.md) | minor | 2018-10-24 20:25 UTC | 2018-10-25 08:08 UTC | 12 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance - Database upgrade](https://rewindex.com/company/hotjar/incidents/867wy10cydvt.md) | maintenance | 2018-10-18 08:00 UTC | 2018-10-18 08:10 UTC | 10 min | resolved |

## Cite this

Hotjar posted 2 status incidents in October 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2018/10
- Citation: Hotjar, “Hotjar in October 2018” (2018-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2018/10 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in October 2018 (2018-10-01)](https://rewindex.com/company/hotjar/2018/10)`


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Canonical: https://rewindex.com/company/hotjar/2018/10 · Markdown: https://rewindex.com/company/hotjar/2018/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:27:52.441Z