# Hotjar in May 2018: incidents, uptime and changes

> Hotjar in May 2018: 4 incidents on its status page (1 major or critical), 99.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2018/05
Last updated: 2018-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 3
- Uptime (vendor-reported): 99.57% free of major/critical incidents, 99.57% free of any incident; outage time 3 h 9 min, incident time 3 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2018](https://rewindex.com/company/hotjar/2018/04.md) · Next: [July 2018](https://rewindex.com/company/hotjar/2018/07.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with Data Storage](https://rewindex.com/company/hotjar/incidents/mt20drhfbq9t.md) | major | 2018-05-29 19:08 UTC | 2018-05-29 22:17 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Funnels not being updated with new data](https://rewindex.com/company/hotjar/incidents/81stdvvynxpq.md) | none | 2018-05-07 06:32 UTC | 2018-05-08 15:41 UTC | 33 h | resolved |
| [Hotjar interface slow to load](https://rewindex.com/company/hotjar/incidents/g2xbpc5f49bk.md) | none | 2018-05-09 14:32 UTC | 2018-05-09 15:34 UTC | 1.0 h | resolved |
| [Performance Issues](https://rewindex.com/company/hotjar/incidents/5zw4jwqthvyt.md) | none | 2018-05-25 15:17 UTC | 2018-05-25 15:49 UTC | 32 min | resolved |
| [Issues with Data Storage](https://rewindex.com/company/hotjar/incidents/mt20drhfbq9t.md) | major | 2018-05-29 19:08 UTC | 2018-05-29 22:17 UTC | 3.1 h | resolved |

## Cite this

Hotjar posted 4 status incidents in May 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2018/05
- Citation: Hotjar, “Hotjar in May 2018” (2018-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2018/05 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in May 2018 (2018-05-01)](https://rewindex.com/company/hotjar/2018/05)`


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Canonical: https://rewindex.com/company/hotjar/2018/05 · Markdown: https://rewindex.com/company/hotjar/2018/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:27:51.703Z