# Hotjar in March 2018: incidents, uptime and changes

> Hotjar in March 2018: 7 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2018/03
Last updated: 2018-04-01T00:00:00Z

- Incidents posted: 7 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 1, none 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.83% free of any incident; outage time 0 min, incident time 1 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2018](https://rewindex.com/company/hotjar/2018/02.md) · Next: [April 2018](https://rewindex.com/company/hotjar/2018/04.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Incident Report - Heatmap screenshots not generated](https://rewindex.com/company/hotjar/incidents/dsj8z2s1d399.md) | none | 2018-03-02 10:24 UTC | 2018-03-02 10:45 UTC | 21 min | resolved |
| [Degraded performance on insights interface](https://rewindex.com/company/hotjar/incidents/t04n48dtkrhn.md) | none | 2018-03-13 18:22 UTC | 2018-03-13 22:12 UTC | 3.8 h | resolved |
| [Temporary outage caused by an issue with a deployment](https://rewindex.com/company/hotjar/incidents/k76rnjykdnfm.md) | none | 2018-03-16 13:19 UTC | 2018-03-16 13:19 UTC | 0 min | resolved |
| [Security certificate issue](https://rewindex.com/company/hotjar/incidents/9m13b4mrjtlw.md) | none | 2018-03-19 10:18 UTC | 2018-03-19 14:18 UTC | 4.0 h | resolved |
| [Some notification e-mails are not being sent](https://rewindex.com/company/hotjar/incidents/g8dx1dfyptqy.md) | none | 2018-03-21 17:59 UTC | 2018-03-23 09:18 UTC | 39 h | resolved |
| [Funnels reporting issue](https://rewindex.com/company/hotjar/incidents/vfq22wcmt5cb.md) | none | 2018-03-22 11:00 UTC | 2018-04-10 16:07 UTC | 19 d | resolved |
| [Payment timeouts due to Braintree API issues](https://rewindex.com/company/hotjar/incidents/lg9qj2sbz66b.md) | minor | 2018-03-26 13:42 UTC | 2018-03-26 14:56 UTC | 1.2 h | resolved |

## Cite this

Hotjar posted 7 status incidents in March 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2018/03
- Citation: Hotjar, “Hotjar in March 2018” (2018-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2018/03 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in March 2018 (2018-03-01)](https://rewindex.com/company/hotjar/2018/03)`


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Canonical: https://rewindex.com/company/hotjar/2018/03 · Markdown: https://rewindex.com/company/hotjar/2018/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:17:02.156Z