# Hotjar in January 2018: incidents, uptime and changes

> Hotjar in January 2018: 2 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2018/01
Last updated: 2018-02-01T00:00:00Z

- Incidents posted: 2 (major/critical: 0) · Maintenance: 1
- By vendor impact label: none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/hotjar/2017/12.md) · Next: [February 2018](https://rewindex.com/company/hotjar/2018/02.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Country detection not working](https://rewindex.com/company/hotjar/incidents/dy30872lkn3g.md) | none | 2018-01-11 08:17 UTC | 2018-01-11 11:28 UTC | 3.2 h | resolved |
| [Data collection and access temporarily interrupted](https://rewindex.com/company/hotjar/incidents/4s2vt1hzt0z4.md) | none | 2018-01-30 14:46 UTC | 2018-01-30 15:33 UTC | 47 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance - Reliability improvements to our big data cluster](https://rewindex.com/company/hotjar/incidents/9xvdv8cyhxqx.md) | maintenance | 2018-01-27 08:00 UTC | 2018-01-27 08:31 UTC | 31 min | resolved |

## Cite this

Hotjar posted 2 status incidents in January 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2018/01
- Citation: Hotjar, “Hotjar in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2018/01 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in January 2018 (2018-01-01)](https://rewindex.com/company/hotjar/2018/01)`


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Canonical: https://rewindex.com/company/hotjar/2018/01 · Markdown: https://rewindex.com/company/hotjar/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:23.842Z
