# Hootsuite: X/Twitter Authentication Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-27 12:43 UTC · Resolved: 2024-10-04 12:43 UTC · Duration: 99 d
- Updates: 1
- [Vendor status page: https://status.hootsuite.com/incidents/tsj049m80w7w](https://status.hootsuite.com/incidents/tsj049m80w7w)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **resolved** 2024-10-04 12:43 UTC: We'd like to inform you that the issue affecting the ability to authenticate your X account within Hootsuite, which was caused by changes on X's (formerly Twitter) side, has now been fully resolved, therefore the integration is once again operating as expected. To provide more context, the disruption occurred due to X implementing significant changes to their API platform's infrastructure. These changes, which are unprecedented in the industry, are part of a larger shift aimed at enhancing their platform's capabilities in the long term. Unfortunately, the scope and scale of this update caused temporary interruptions to our service that were beyond our control. Our team will continue to monitor the situation closely to ensure ongoing stability, and we remain committed to delivering a seamless experience for you. If you experience any lingering issues or have any questions, please don't hesitate to reach out to our support team through the channels available to you. We understand the inconvenience this may have caused, and we appreciate your patience and understanding while the team at X worked through this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/hootsuite/incidents/tsj049m80w7w · Markdown: https://rewindex.com/company/hootsuite/incidents/tsj049m80w7w.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/tsj049m80w7w · Generated 2026-10-18T10:41:40.315Z