# Hootsuite: DMs from X not reaching Inbox 2.0

> Hootsuite status incident “DMs from X not reaching Inbox 2.0” on 2025-11-15: impact minor (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hootsuite/incidents/j7nhrb3nb9mc
Last updated: 2025-11-17T14:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-15 03:31 UTC · Resolved: 2025-11-17 14:44 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.hootsuite.com/incidents/j7nhrb3nb9mc](https://status.hootsuite.com/incidents/j7nhrb3nb9mc)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **resolved** 2025-11-17 14:44 UTC: We're pleased to inform you that the X issue affecting Direct Messages not reaching Inbox has been resolved. Our engineering team has verified the fix, and services have been restored to normal operation. Thank you for your kind patience and understanding!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2025-11-15 03:31 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/hootsuite/incidents/j7nhrb3nb9mc
- Citation: Hootsuite, “DMs from X not reaching Inbox 2.0” (2025-11-15 03:31 UTC). Archived by Rewindex: https://rewindex.com/company/hootsuite/incidents/j7nhrb3nb9mc (CC BY 4.0).
- Markdown link: `[Hootsuite: DMs from X not reaching Inbox 2.0 (2025-11-15)](https://rewindex.com/company/hootsuite/incidents/j7nhrb3nb9mc)`


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Canonical: https://rewindex.com/company/hootsuite/incidents/j7nhrb3nb9mc · Markdown: https://rewindex.com/company/hootsuite/incidents/j7nhrb3nb9mc.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/j7nhrb3nb9mc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:40:40.439Z