# Hootsuite: The Transcoding Service is failing to process video files.

> Hootsuite status incident “The Transcoding Service is failing to process video files.” on 2026-02-11: impact minor (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hootsuite/incidents/55l84x8s1xwz
Last updated: 2026-02-11T08:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-11 07:49 UTC · Resolved: 2026-02-11 08:15 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.hootsuite.com/incidents/55l84x8s1xwz](https://status.hootsuite.com/incidents/55l84x8s1xwz)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **resolved** 2026-02-11 08:15 UTC: We're pleased to inform you that the issue affecting video transcoding has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and understanding throughout this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2026-02-11 07:49 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hootsuite/incidents/55l84x8s1xwz
- Citation: Hootsuite, “The Transcoding Service is failing to process video files.” (2026-02-11 07:49 UTC). Archived by Rewindex: https://rewindex.com/company/hootsuite/incidents/55l84x8s1xwz (CC BY 4.0).
- Markdown link: `[Hootsuite: The Transcoding Service is failing to process video files. (2026-02-11)](https://rewindex.com/company/hootsuite/incidents/55l84x8s1xwz)`


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Canonical: https://rewindex.com/company/hootsuite/incidents/55l84x8s1xwz · Markdown: https://rewindex.com/company/hootsuite/incidents/55l84x8s1xwz.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/55l84x8s1xwz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:16.071Z