# Honeycomb: honeycomb.io marketing website not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-02 18:10 UTC · Resolved: 2026-07-03 00:31 UTC · Duration: 6.3 h
- Updates: 3 · Affected components: www.honeycomb.io
- [Vendor status page: https://stspg.io/vcwr4fk6vh6p](https://stspg.io/vcwr4fk6vh6p)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)

## Summary

Honeycomb’s marketing website, www.honeycomb.io, was not working in a major-impact incident starting 2026-07-02 18:10 UTC and resolved at 2026-07-03 00:31 UTC, lasting 6 h 20 min. Honeycomb reported that clearing the CDN cache appeared to solve the issue. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-02 18:10 UTC: We are currently investigating this issue.
- **monitoring** 2026-07-02 18:13 UTC: Clearing the CDN cache appears to have solved the issue.
- **resolved** 2026-07-03 00:31 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-02 18:10 UTC: [Major incident: honeycomb.io marketing website not working](https://rewindex.com/change/iefa428a032ab34.md)


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Canonical: https://rewindex.com/company/honeycomb/incidents/y19shm1scfbt · Markdown: https://rewindex.com/company/honeycomb/incidents/y19shm1scfbt.md · JSON: https://rewindex.com/api/v1/companies/honeycomb/incidents/y19shm1scfbt · Generated 2026-10-18T09:46:01.115Z