# Honeycomb: Query interuption due to database failover in the EU region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-01 13:22 UTC · Resolved: 2026-05-01 12:30 UTC · Duration: -52 min
- Updates: 1
- [Vendor status page: https://stspg.io/6s5q2l7ggyjc](https://stspg.io/6s5q2l7ggyjc)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)

## Summary

Honeycomb reported a major EU-region query outage after an automated database failover at 12:50 UTC affected query engine connection pools; queries failed for roughly 10 minutes before self-resolving. The listed start is 2026-05-01 13:22 UTC and resolution is 2026-05-01 12:30 UTC; computed duration is unknown. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2026-05-01 12:30 UTC: At 12:50, our main database underwent an automated failover. This failover led to issues with some of our query engine connection pools, and caused queries to fail for roughly 10 minutes before self resolving.

## Rewindex changes for this incident

- 2026-05-01 13:22 UTC: [Major incident: Query interuption due to database failover in the EU region](https://rewindex.com/change/i41ce64ab87bcd1.md)


---
Canonical: https://rewindex.com/company/honeycomb/incidents/n855d8kzp32y · Markdown: https://rewindex.com/company/honeycomb/incidents/n855d8kzp32y.md · JSON: https://rewindex.com/api/v1/companies/honeycomb/incidents/n855d8kzp32y · Generated 2026-10-18T11:44:50.208Z
