# Honeycomb: Ingestion API is struggling in Prod EU

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-16 04:38 UTC · Resolved: 2025-07-16 14:47 UTC · Duration: 10 h
- Updates: 3 · Affected components: api.eu1.honeycomb.io - EU1 Event Ingest
- [Vendor status page: https://stspg.io/qpxzzq7v9mc4](https://stspg.io/qpxzzq7v9mc4)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)

## Timeline of updates

- **investigating** 2025-07-16 04:38 UTC: Telemetry is being intermittently dropped in the EU and we are currently investigating the cause
- **monitoring** 2025-07-16 05:00 UTC: A fix has been implemented and we are monitoring the results
- **resolved** 2025-07-16 14:47 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/honeycomb/incidents/kvm3z36538jh · Markdown: https://rewindex.com/company/honeycomb/incidents/kvm3z36538jh.md · JSON: https://rewindex.com/api/v1/companies/honeycomb/incidents/kvm3z36538jh · Generated 2026-10-18T11:44:56.180Z