# Honeycomb: Query and trigger degradation

> Honeycomb status incident “Query and trigger degradation” on 2021-09-13: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr
Last updated: 2021-09-13T13:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-13 13:30 UTC · Resolved: 2021-09-13 13:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.honeycomb.io/incidents/c0d45m8zmvwr](https://status.honeycomb.io/incidents/c0d45m8zmvwr)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)

## Timeline of updates

- **resolved** 2021-09-13 13:30 UTC: An investigation into a gradual burn into our SLOs revealed that one of the redundant instances behind one of our storage partitions suffered a hardware fault that caused it to remain online and successfully ingesting traffic, but without being adequately responsive to data queries. The hardware fault occured on 9/11 at 16:50 UTC, but lower amounts of traffic hid the issue until greater platform load earlier today, from 12:30 UTC until 18:15 UTC. Customers whose dataset spans this partition and queried it during that time span may have seen degraded query times or failing results intermittently. We believe that roughly 3% of triggers running every minute may have failed during 12:30 and 18:15 UTC. We have no record of longer triggers being significantly affected. The problem should now be resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Honeycomb, started 2021-09-13 13:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr
- Citation: Honeycomb, “Query and trigger degradation” (2021-09-13 13:30 UTC). Archived by Rewindex: https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr (CC BY 4.0).
- Markdown link: `[Honeycomb: Query and trigger degradation (2021-09-13)](https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr)`


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Canonical: https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr · Markdown: https://rewindex.com/company/honeycomb/incidents/c0d45m8zmvwr.md · JSON: https://rewindex.com/api/v1/companies/honeycomb/incidents/c0d45m8zmvwr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:00.671Z