# Hightouch: Platform maintenance in all regions

> Hightouch maintenance “Platform maintenance in all regions” on 2026-05-28: impact maintenance (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hightouch/incidents/shdc9yqyrl0k
Last updated: 2026-05-28T01:31:17Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-05-28 01:31 UTC · Resolved: 2026-05-28 01:31 UTC · Duration: 0 min
- Updates: 3 · Affected components: AI Decisioning, Alerting, AWS ap-south-1 - Mumbai, AWS eu-west-1 - Ireland, AWS us-east-1 - N. Virginia, AWS us-west-2 - Oregon, Azure eastus - Virginia, Customer API, Customer Studio, Datadog, dbt, Destinations, Event ingestion - EU, Event ingestion - US, Event syncing - EU, Event syncing - US, Extensions - Alerting, Extensions - Datadog, Extensions - dbt, Extensions - Fivetran, Extensions - Git, Extensions - Looker, Extensions - Sigma, Fivetran, GCP europe-west1 - Belgium, GCP us-east4 - N. Virginia, Git, Identity Resolution, Integrations - Destinations, Integrations - Sources, Intelligence, Looker, Match Booster, Partner API, Real-time Personalization - EU, Real-time Personalization - US, REST APIs - Customer API, REST APIs - Partner API, Reverse ETL, Sigma, Sources, Web Application - Customer Studio, Web Application - Intelligence, Web Application - Reverse ETL
- [Vendor status page: https://status.hightouch.io/incidents/shdc9yqyrl0k](https://status.hightouch.io/incidents/shdc9yqyrl0k)
- [Company: Hightouch](https://rewindex.com/company/hightouch.md)

## Timeline of updates

- **scheduled** 2026-05-13 21:59 UTC: We will be performing scheduled maintenance on Thursday, May 28, 2026, from 1:00 AM UTC to 1:30 AM UTC. During this time: \* The Hightouch web application and APIs will be temporarily unavailable \* The ability to trigger a sync run via API or Extension will be impacted. All active syncs will be paused and will resume once maintenance is complete \* Event syncs to warehouse and streaming destinations will be paused. No data will be lost and new events will continue to be accepted by Hightouch during the maintenance window \* Realtime Audience evaluation will be paused during this window and will resume once the maintenance work is completed We understand that every second of availability matters, and we appreciate your trust and patience as we work to improve our platform.
- **in progress** 2026-05-28 01:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-05-28 01:31 UTC: The scheduled maintenance has been completed.

## Cite this

Maintenance posted by Hightouch, started 2026-05-28 01:31 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/hightouch/incidents/shdc9yqyrl0k
- Citation: Hightouch, “Platform maintenance in all regions” (2026-05-28 01:31 UTC). Archived by Rewindex: https://rewindex.com/company/hightouch/incidents/shdc9yqyrl0k (CC BY 4.0).
- Markdown link: `[Hightouch: Platform maintenance in all regions (2026-05-28)](https://rewindex.com/company/hightouch/incidents/shdc9yqyrl0k)`


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Canonical: https://rewindex.com/company/hightouch/incidents/shdc9yqyrl0k · Markdown: https://rewindex.com/company/hightouch/incidents/shdc9yqyrl0k.md · JSON: https://rewindex.com/api/v1/companies/hightouch/incidents/shdc9yqyrl0k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:05:29.677Z