# Hightouch: Elevated Sync Errors

> Hightouch status incident “Elevated Sync Errors” on 2026-09-04: impact minor (vendor’s label), 0 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hightouch/incidents/m898bsp4tn8r
Last updated: 2026-09-04T21:37:26Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-04 21:37 UTC · Resolved: 2026-09-04 21:37 UTC · Duration: 0 min
- Updates: 4 · Affected components: AWS ap-south-1 - Mumbai, AWS eu-west-1 - Ireland, AWS us-east-1 - N. Virginia, Azure eastus - Virginia, GCP europe-west1 - Belgium, GCP us-east4 - N. Virginia
- [Vendor status page: https://status.hightouch.io/incidents/m898bsp4tn8r](https://status.hightouch.io/incidents/m898bsp4tn8r)
- [Company: Hightouch](https://rewindex.com/company/hightouch.md)

## Timeline of updates

- **investigating** 2026-09-04 20:44 UTC: We are currently investigating an increase in sync errors affecting some customers. We will provide an update as more information becomes available.
- **monitoring** 2026-09-04 21:12 UTC: A fix has been implemented and we are continuing to monitor.
- **monitoring** 2026-09-04 21:22 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-09-04 21:37 UTC: This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data loss. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.

## Cite this

Status incident (vendor impact label: minor) posted by Hightouch, started 2026-09-04 21:37 UTC, resolved after 0 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/hightouch/incidents/m898bsp4tn8r
- Citation: Hightouch, “Elevated Sync Errors” (2026-09-04 21:37 UTC). Archived by Rewindex: https://rewindex.com/company/hightouch/incidents/m898bsp4tn8r (CC BY 4.0).
- Markdown link: `[Hightouch: Elevated Sync Errors (2026-09-04)](https://rewindex.com/company/hightouch/incidents/m898bsp4tn8r)`


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Canonical: https://rewindex.com/company/hightouch/incidents/m898bsp4tn8r · Markdown: https://rewindex.com/company/hightouch/incidents/m898bsp4tn8r.md · JSON: https://rewindex.com/api/v1/companies/hightouch/incidents/m898bsp4tn8r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:08.999Z