# Hightouch: Slow Application Loading and Intermittent UI Errors

> Hightouch status incident “Slow Application Loading and Intermittent UI Errors” on 2026-09-21: impact minor (vendor’s label), 0 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hightouch/incidents/91jk1gy807pk
Last updated: 2026-09-21T22:14:23Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-21 22:14 UTC · Resolved: 2026-09-21 22:14 UTC · Duration: 0 min
- Updates: 4 · Affected components: Customer Studio, Intelligence, Reverse ETL, Web Application - Customer Studio, Web Application - Intelligence, Web Application - Reverse ETL
- [Vendor status page: https://status.hightouch.io/incidents/91jk1gy807pk](https://status.hightouch.io/incidents/91jk1gy807pk)
- [Company: Hightouch](https://rewindex.com/company/hightouch.md)

## Timeline of updates

- **investigating** 2026-09-21 20:48 UTC: We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.
- **investigating** 2026-09-21 21:25 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-09-21 21:42 UTC: The Hightouch application is now stable. We are continuing to monitor and we will provide updates as the situation evolves.
- **resolved** 2026-09-21 22:14 UTC: This incident has been resolved. Between 20:30 and 20:45 UTC and again between 21:04 and 21:19 UTC, the Hightouch application experienced slow loading and intermittent errors in the UI. There was no impact to event delivery or syncs.

## Cite this

Status incident (vendor impact label: minor) posted by Hightouch, started 2026-09-21 22:14 UTC, resolved after 0 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/hightouch/incidents/91jk1gy807pk
- Citation: Hightouch, “Slow Application Loading and Intermittent UI Errors” (2026-09-21 22:14 UTC). Archived by Rewindex: https://rewindex.com/company/hightouch/incidents/91jk1gy807pk (CC BY 4.0).
- Markdown link: `[Hightouch: Slow Application Loading and Intermittent UI Errors (2026-09-21)](https://rewindex.com/company/hightouch/incidents/91jk1gy807pk)`


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Canonical: https://rewindex.com/company/hightouch/incidents/91jk1gy807pk · Markdown: https://rewindex.com/company/hightouch/incidents/91jk1gy807pk.md · JSON: https://rewindex.com/api/v1/companies/hightouch/incidents/91jk1gy807pk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:50:28.097Z