# Hightouch: Customer Studio journeys - “Journey execution blocked” errors

> Hightouch status incident “Customer Studio journeys - “Journey execution blocked” errors” on 2026-01-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hightouch/incidents/8g7rft6jlht3
Last updated: 2026-01-15T14:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-15 14:30 UTC · Resolved: 2026-01-15 14:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hightouch.io/incidents/8g7rft6jlht3](https://status.hightouch.io/incidents/8g7rft6jlht3)
- [Company: Hightouch](https://rewindex.com/company/hightouch.md)

## Timeline of updates

- **resolved** 2026-01-15 14:30 UTC: Between 1:12PM PT (on January 14th) and 6:21AM PT (on January 15th), some Customer Studio journeys may have failed with “Journey execution blocked” errors. As a result, journey syncs may have been delayed, but no data loss has occurred. We have identified and resolved the issue. All functionality has returned to normal.

## Cite this

Status incident (vendor impact label: none) posted by Hightouch, started 2026-01-15 14:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hightouch/incidents/8g7rft6jlht3
- Citation: Hightouch, “Customer Studio journeys - “Journey execution blocked” errors” (2026-01-15 14:30 UTC). Archived by Rewindex: https://rewindex.com/company/hightouch/incidents/8g7rft6jlht3 (CC BY 4.0).
- Markdown link: `[Hightouch: Customer Studio journeys - “Journey execution blocked” errors (2026-01-15)](https://rewindex.com/company/hightouch/incidents/8g7rft6jlht3)`


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Canonical: https://rewindex.com/company/hightouch/incidents/8g7rft6jlht3 · Markdown: https://rewindex.com/company/hightouch/incidents/8g7rft6jlht3.md · JSON: https://rewindex.com/api/v1/companies/hightouch/incidents/8g7rft6jlht3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:33:24.514Z