# Hightouch: Processing delay for subset of Events

> Hightouch status incident “Processing delay for subset of Events” on 2026-11-06: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hightouch/incidents/4gz9vdd3fvxq
Last updated: 2026-11-06T21:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-11-06 21:00 UTC · Resolved: 2026-11-06 21:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hightouch.io/incidents/4gz9vdd3fvxq](https://status.hightouch.io/incidents/4gz9vdd3fvxq)
- [Company: Hightouch](https://rewindex.com/company/hightouch.md)

## Part of an outage event

- [AWS outage, Nov 6, 2026: 9 vendors, 9 incidents](https://rewindex.com/events/2026-11-06-aws)
- This incident names AWS (location or integration). (hop 1, posted −1 h 51 min vs AWS’s own post)
- Evidence: “…etween 3:45 PM and 4:40 PM ET, a small portion of events sent to Event Streaming syncs in us-east-1 were delayed by up to 55 minutes. The underlying problem has been addressed and all impacted Events…”

```mermaid
flowchart LR
  root["AWS<br/>posted 22:51 UTC"]:::root
  before["Posted before AWS did<br/>1 vendor<br/>Hightouch"]:::names
  root --> before
  h1["Within an hour<br/>3 vendors, 2 blamed AWS<br/>Dagster, Databricks, Semgrep"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed AWS<br/>Starburst"]:::blames
  root --> h4
  dr["Known dependency<br/>3 vendors<br/>Bandwidth, Sigma Computing, Segment"]:::hop2
  root -.->|"depends on AWS"| dr
  me["Hightouch (this incident)<br/>posted −1 h 51 min"]:::me
  before --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2026-11-06 21:00 UTC: We identified and resolved an issue affecting event processing. Between 3:45 PM and 4:40 PM ET, a small portion of events sent to Event Streaming syncs in us-east-1 were delayed by up to 55 minutes. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.

## Cite this

Status incident (vendor impact label: none) posted by Hightouch, started 2026-11-06 21:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hightouch/incidents/4gz9vdd3fvxq
- Citation: Hightouch, “Processing delay for subset of Events” (2026-11-06 21:00 UTC). Archived by Rewindex: https://rewindex.com/company/hightouch/incidents/4gz9vdd3fvxq (CC BY 4.0).
- Markdown link: `[Hightouch: Processing delay for subset of Events (2026-11-06)](https://rewindex.com/company/hightouch/incidents/4gz9vdd3fvxq)`


---
Canonical: https://rewindex.com/company/hightouch/incidents/4gz9vdd3fvxq · Markdown: https://rewindex.com/company/hightouch/incidents/4gz9vdd3fvxq.md · JSON: https://rewindex.com/api/v1/companies/hightouch/incidents/4gz9vdd3fvxq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:53.687Z