# HeyGen: Slow down/Limited Capabilities

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-30 17:35 UTC · Resolved: 2026-07-30 18:18 UTC · Duration: 43 min
- Updates: 2
- [Vendor status page: https://status.heygen.com/incidents/01KYT1H384A081H74QHV9XRRBP](https://status.heygen.com/incidents/01KYT1H384A081H74QHV9XRRBP)
- [Company: HeyGen](https://rewindex.com/company/heygen.md)

## Timeline of updates

- **investigating** 2026-07-30 17:35 UTC: A spike is slowing down multiple services. We are investigating the issue and expect slow performance until it is fixed.
- **resolved** 2026-07-30 18:18 UTC: The problem has been identified and mitigated.


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Canonical: https://rewindex.com/company/heygen/incidents/01KYT1H384A081H74QHV9XRRBP · Markdown: https://rewindex.com/company/heygen/incidents/01KYT1H384A081H74QHV9XRRBP.md · JSON: https://rewindex.com/api/v1/companies/heygen/incidents/01KYT1H384A081H74QHV9XRRBP · Generated 2026-10-20T00:19:09.107Z