# HeyGen: Temporary Outages

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-24 01:31 UTC · Resolved: 2026-07-24 03:14 UTC · Duration: 1.7 h
- Updates: 2 · Affected components: https://api.liveavatar.com, https://app.liveavatar.com
- [Vendor status page: https://status.heygen.com/incidents/01KY8W01DRS44FK8Y7TPVV9SR6](https://status.heygen.com/incidents/01KY8W01DRS44FK8Y7TPVV9SR6)
- [Company: HeyGen](https://rewindex.com/company/heygen.md)

## Timeline of updates

- **identified** 2026-07-24 01:31 UTC: Flaky sessions. Investigating and mitigating
- **resolved** 2026-07-24 03:14 UTC: Mitigated issue


---
Canonical: https://rewindex.com/company/heygen/incidents/01KY8W01DRS44FK8Y7TPVV9SR6 · Markdown: https://rewindex.com/company/heygen/incidents/01KY8W01DRS44FK8Y7TPVV9SR6.md · JSON: https://rewindex.com/api/v1/companies/heygen/incidents/01KY8W01DRS44FK8Y7TPVV9SR6 · Generated 2026-10-20T00:18:56.699Z