# HeyGen in October 2026: incidents, uptime and changes

> HeyGen in October 2026: 2 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported), 6 pricing/legal/trust page changes, 3 deprecations. From Rewindex’s archive of HeyGen’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heygen/2026/10
Last updated: 2026-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 6 · Deprecations: 3 · CVEs: 0
- Previous month: [September 2026](https://rewindex.com/company/heygen/2026/09.md) · Next: [November 2026](https://rewindex.com/company/heygen/2026/11.md) · [All months](https://rewindex.com/company/heygen/reports.md) · [HeyGen](https://rewindex.com/company/heygen.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Video Agent Outage](https://rewindex.com/company/heygen/incidents/01M44FMT59C174DC752BX4YHBV.md) | none | 2026-10-04 22:13 UTC | 2026-10-04 22:55 UTC | 42 min | resolved |
| [incident fixed and monitoring](https://rewindex.com/company/heygen/incidents/01M4HKWJBW4FJCWTBH1FQ7AS63.md) | none | 2026-10-10 00:37 UTC | 2026-10-11 04:56 UTC | 28 h | resolved |

## Pricing, legal and trust page changes

- 2026-10-21 08:44 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p4384.md) (Privacy policy: Privacy (legal) page)
- 2026-10-21 08:45 UTC: [Terms (legal) page changed](https://rewindex.com/change/p4465.md) (Terms of service: Terms (legal) page)
- 2026-10-23 08:45 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p6058.md) (Privacy policy: Privacy (legal) page)
- 2026-10-23 08:45 UTC: [Terms (legal) page changed](https://rewindex.com/change/p6163.md) (Terms of service: Terms (legal) page)
- 2026-10-24 08:45 UTC: [Terms (legal) page changed](https://rewindex.com/change/p6954.md) (Terms of service: Terms (legal) page)
- 2026-10-24 08:45 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p6873.md) (Privacy policy: Privacy (legal) page)

## Deprecations and commercial changes

- [/v1/brand\_voice](https://deadcanary.io/event/heygen-v1-brand-voice-2d4c/) (/v1/brand\_voice): announced n/a, effective 2026-10-31
- [GET /v3/templates/{template\_id} scenes field](https://deadcanary.io/event/heygen-get-v3-templates-template-id-scenes-field-39e6/) (GET /v3/templates/{template\_id} scenes field): announced n/a, effective 2026-10-31
- [character variable fields avatar\_look\_id, character\_id, and character\_type](https://deadcanary.io/event/heygen-character-variable-fields-avatar-look-id-character-id-and-chara-654c/) (character variable fields avatar\_look\_id, character\_id, and character\_type): announced n/a, effective 2026-10-31

## Cite this

HeyGen posted 2 status incidents in October 2026 (0 major or critical); 0 price changes and 6 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heygen/2026/10
- Citation: HeyGen, “HeyGen in October 2026” (2026-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heygen/2026/10 (CC BY 4.0).
- Markdown link: `[HeyGen: HeyGen in October 2026 (2026-10-01)](https://rewindex.com/company/heygen/2026/10)`


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Canonical: https://rewindex.com/company/heygen/2026/10 · Markdown: https://rewindex.com/company/heygen/2026/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:24.316Z