# Hex: Intermittent 502s when accessing Hex

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-20 19:18 UTC · Resolved: 2024-06-20 20:32 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: Single tenant stacks, Main site
- [Vendor status page: https://stspg.io/11205y4rhclv](https://stspg.io/11205y4rhclv)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported major intermittent 502 errors affecting access to Main site and Single tenant stacks, starting 2024-06-20 19:18 UTC and resolved at 2024-06-20 20:32 UTC after 1 h 14 min. Hex said it was following a Cloudflare incident involving intermittent connectivity issues; no specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-20 19:18 UTC: We are following a Cloudflare incident where intermittent connectivity issues are being reported: https://www.cloudflarestatus.com/
- **resolved** 2024-06-20 20:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-06-20 19:18 UTC: [Major incident: Intermittent 502s when accessing Hex](https://rewindex.com/change/i209adefa91f47d.md)


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Canonical: https://rewindex.com/company/hex/incidents/tzmxg546s92p · Markdown: https://rewindex.com/company/hex/incidents/tzmxg546s92p.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/tzmxg546s92p · Generated 2026-10-18T09:43:06.553Z