# Hex: Platform instability

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-09 18:10 UTC · Resolved: 2024-03-09 18:47 UTC · Duration: 37 min
- Updates: 2 · Affected components: Main site
- [Vendor status page: https://stspg.io/bghjghbl28g8](https://stspg.io/bghjghbl28g8)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported major platform instability affecting the Main site, starting at 2024-03-09 18:10 UTC and resolved at 2024-03-09 18:47 UTC after 37 min. Hex attributed the instability to a scheduled system change; no specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-03-09 18:10 UTC: We have observed some platform instability due to a scheduled change to our system.
- **resolved** 2024-03-09 18:47 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-03-09 18:10 UTC: [Major incident: Platform instability](https://rewindex.com/change/i4d8affc65db416.md)


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Canonical: https://rewindex.com/company/hex/incidents/ttg4st8hp478 · Markdown: https://rewindex.com/company/hex/incidents/ttg4st8hp478.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/ttg4st8hp478 · Generated 2026-10-18T12:21:15.895Z