# Hex: Degraded kernel execution

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-04 18:14 UTC · Resolved: 2023-10-04 18:45 UTC · Duration: 31 min
- Updates: 3 · Affected components: Kernels, Main site
- [Vendor status page: https://stspg.io/ky56p1j9z5bd](https://stspg.io/ky56p1j9z5bd)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported degraded kernel execution affecting Kernels and Main site, with major impact, starting at 2023-10-04 18:14 UTC. A fix was implemented by 2023-10-04 18:31 UTC, and the incident was resolved at 2023-10-04 18:45 UTC after 31 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-10-04 18:14 UTC: We are currently investigating this issue.
- **monitoring** 2023-10-04 18:31 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-10-04 18:45 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-10-04 18:14 UTC: [Major incident: Degraded kernel execution](https://rewindex.com/change/i962cc700b6a813.md)


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Canonical: https://rewindex.com/company/hex/incidents/qw4s0by40vkg · Markdown: https://rewindex.com/company/hex/incidents/qw4s0by40vkg.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/qw4s0by40vkg · Generated 2026-10-18T13:38:58.562Z