# Hex: Platform instability

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-05-15 15:24 UTC · Resolved: 2024-05-15 16:13 UTC · Duration: 49 min
- Updates: 3 · Affected components: Main site
- [Vendor status page: https://stspg.io/hc94nd1gdzr1](https://stspg.io/hc94nd1gdzr1)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex’s Main site experienced platform instability with major impact from 2024-05-15 15:24 UTC to 2024-05-15 16:13 UTC, lasting 48 min. A fix was implemented by 15:51 UTC, and the incident was resolved at 16:13 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-05-15 15:24 UTC: We are currently investigating this issue.
- **monitoring** 2024-05-15 15:51 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-05-15 16:13 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-05-15 15:24 UTC: [Major incident: Platform instability](https://rewindex.com/change/ifccf07f86d41f4.md)


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Canonical: https://rewindex.com/company/hex/incidents/hfht7tcvrxxf · Markdown: https://rewindex.com/company/hex/incidents/hfht7tcvrxxf.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/hfht7tcvrxxf · Generated 2026-10-18T13:24:34.332Z