# Hex: HTML and styled dataframes not rendering

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-17 15:12 UTC · Resolved: 2025-01-17 16:34 UTC · Duration: 1.4 h
- Updates: 2 · Affected components: Main site
- [Vendor status page: https://stspg.io/pt8kw45yjrs9](https://stspg.io/pt8kw45yjrs9)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported a major Main site incident in which HTML and styled dataframes were not rendering. It started at 2025-01-17 15:12 UTC and was resolved at 2025-01-17 16:34 UTC, lasting 1 h 22 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-01-17 15:12 UTC: We are currently investigating this issue.
- **resolved** 2025-01-17 16:34 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-01-17 15:12 UTC: [Major incident: HTML and styled dataframes not rendering](https://rewindex.com/change/if2ee2f91a18481.md)


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Canonical: https://rewindex.com/company/hex/incidents/g7f5fxr3wcrg · Markdown: https://rewindex.com/company/hex/incidents/g7f5fxr3wcrg.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/g7f5fxr3wcrg · Generated 2026-10-18T11:44:21.352Z