# Hex: Kernels unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-03-17 04:08 UTC · Resolved: 2024-03-17 04:50 UTC · Duration: 42 min
- Updates: 3 · Affected components: Kernels, Main site
- [Vendor status page: https://stspg.io/vzl9kj8nlbgs](https://stspg.io/vzl9kj8nlbgs)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported a critical outage affecting Kernels and Main site, with kernels unavailable starting at 2024-03-17 04:08 UTC. A fix was implemented by 2024-03-17 04:42 UTC, and the incident was resolved at 2024-03-17 04:50 UTC; the reported duration was 41 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-03-17 04:08 UTC: We are currently investigating this issue.
- **monitoring** 2024-03-17 04:42 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-03-17 04:50 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-03-17 04:08 UTC: [Critical incident: Kernels unavailable](https://rewindex.com/change/ie3b72a4f08cdac.md)


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Canonical: https://rewindex.com/company/hex/incidents/8bg0j0q79wjt · Markdown: https://rewindex.com/company/hex/incidents/8bg0j0q79wjt.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/8bg0j0q79wjt · Generated 2026-10-18T10:35:59.226Z