# Hex: Some users are experiencing degraded performance

> Hex status incident “Some users are experiencing degraded performance” on 2025-09-09: impact minor (vendor’s label), 24 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hex/incidents/47wrx0lx3lr2
Last updated: 2025-09-09T18:14:06Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-09 17:49 UTC · Resolved: 2025-09-09 18:14 UTC · Duration: 24 min
- Updates: 2 · Affected components: Main site
- [Vendor status page: https://stspg.io/gftn149wchb9](https://stspg.io/gftn149wchb9)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Timeline of updates

- **investigating** 2025-09-09 17:49 UTC: We are currently investigating this issue.
- **resolved** 2025-09-09 18:14 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Hex, started 2025-09-09 17:49 UTC, resolved after 24 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/hex/incidents/47wrx0lx3lr2
- Citation: Hex, “Some users are experiencing degraded performance” (2025-09-09 17:49 UTC). Archived by Rewindex: https://rewindex.com/company/hex/incidents/47wrx0lx3lr2 (CC BY 4.0).
- Markdown link: `[Hex: Some users are experiencing degraded performance (2025-09-09)](https://rewindex.com/company/hex/incidents/47wrx0lx3lr2)`


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Canonical: https://rewindex.com/company/hex/incidents/47wrx0lx3lr2 · Markdown: https://rewindex.com/company/hex/incidents/47wrx0lx3lr2.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/47wrx0lx3lr2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:40.522Z