# Hex: Platform availability issue

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-04-10 20:49 UTC · Resolved: 2023-04-10 20:54 UTC · Duration: 5 min
- Updates: 2 · Affected components: Main site
- [Vendor status page: https://stspg.io/dnc4lz2cly1m](https://stspg.io/dnc4lz2cly1m)
- [Company: Hex](https://rewindex.com/company/hex.md)

## Summary

Hex reported a critical platform availability issue affecting the Main site from 2023-04-10 20:49 UTC to 2023-04-10 20:54 UTC, lasting 5 min. The incident was resolved; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-04-10 20:49 UTC: We are currently investigating this issue.
- **resolved** 2023-04-10 20:54 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-04-10 20:49 UTC: [Critical incident: Platform availability issue](https://rewindex.com/change/i3b3ff6cac8c9fb.md)


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Canonical: https://rewindex.com/company/hex/incidents/3hxszg5y3bpg · Markdown: https://rewindex.com/company/hex/incidents/3hxszg5y3bpg.md · JSON: https://rewindex.com/api/v1/companies/hex/incidents/3hxszg5y3bpg · Generated 2026-10-18T10:39:43.820Z