# Hex in September 2025: incidents, uptime and changes

> Hex in September 2025: 3 incidents on its status page (2 major or critical), 99.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hex’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hex/2025/09
Last updated: 2025-10-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 1, major 1, minor 1
- Uptime (vendor-reported): 99.88% free of major/critical incidents, 99.82% free of any incident; outage time 51 min, incident time 1 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2025](https://rewindex.com/company/hex/2025/08.md) · Next: [October 2025](https://rewindex.com/company/hex/2025/10.md) · [All months](https://rewindex.com/company/hex/reports.md) · [Hex](https://rewindex.com/company/hex.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are having issues accessing Hex or loading projects](https://rewindex.com/company/hex/incidents/zcrhxj3fqg72.md) | critical | 2025-09-25 18:05 UTC | 2025-09-25 18:37 UTC | 32 min | resolved |
| [Some users are having issues accessing Hex](https://rewindex.com/company/hex/incidents/rwg7dhmvblvr.md) | major | 2025-09-16 20:35 UTC | 2025-09-16 20:53 UTC | 19 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing degraded performance](https://rewindex.com/company/hex/incidents/47wrx0lx3lr2.md) | minor | 2025-09-09 17:49 UTC | 2025-09-09 18:14 UTC | 24 min | resolved |
| [Some users are having issues accessing Hex](https://rewindex.com/company/hex/incidents/rwg7dhmvblvr.md) | major | 2025-09-16 20:35 UTC | 2025-09-16 20:53 UTC | 19 min | resolved |
| [Some users are having issues accessing Hex or loading projects](https://rewindex.com/company/hex/incidents/zcrhxj3fqg72.md) | critical | 2025-09-25 18:05 UTC | 2025-09-25 18:37 UTC | 32 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/hex/incidents/rm2b4b09j7k5.md) | maintenance | 2025-09-11 03:30 UTC | 2025-09-11 04:00 UTC | 30 min | resolved |

## Cite this

Hex posted 3 status incidents in September 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hex/2025/09
- Citation: Hex, “Hex in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hex/2025/09 (CC BY 4.0).
- Markdown link: `[Hex: Hex in September 2025 (2025-09-01)](https://rewindex.com/company/hex/2025/09)`


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Canonical: https://rewindex.com/company/hex/2025/09 · Markdown: https://rewindex.com/company/hex/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:30.731Z