# Hetzner: Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer)

> Hetzner status incident “Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer)” on 2026-11-03: impact minor (vendor’s label), 1.1 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hetzner/incidents/ca26bc3c-8872-43eb-8215-69e85ee23081
Last updated: 2026-11-03T19:06:26Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-03 08:58 UTC · Resolved: 2026-11-03 10:03 UTC · Duration: 1.1 h
- Updates: 4
- [Vendor status page: https://status.hetzner.com/incident/ca26bc3c-8872-43eb-8215-69e85ee23081](https://status.hetzner.com/incident/ca26bc3c-8872-43eb-8215-69e85ee23081)
- [Company: Hetzner](https://rewindex.com/company/hetzner.md)

## Timeline of updates

- **investigating** 2026-11-03 09:12 UTC: Start: 2026-11-03T08:52:00+00:00 We have encountered an issue with the Cloud DNS API, the reverse DNS APIs (Primary IPs, Floating IP, Cloud Server and Load Balancers) and Managed Certificate issuance
- **identified** 2026-11-03 09:40 UTC: The cause of the issue has been identified. Our technicians are working to resolve the issue.
- **monitoring** 2026-11-03 09:42 UTC: The cause has be resolved, we currently monitor the systems.
- **resolved** 2026-11-03 10:03 UTC: No longer listed in the status feed.

## Rewindex changes for this incident

- 2026-11-03 09:43 UTC: [Incident updated: Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer)](https://rewindex.com/change/r20815ecc146b4f.md)
- 2026-11-03 10:03 UTC: [Incident updated: Fault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer)](https://rewindex.com/change/r175db5ac61c8a2.md)


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Canonical: https://rewindex.com/company/hetzner/incidents/ca26bc3c-8872-43eb-8215-69e85ee23081 · Markdown: https://rewindex.com/company/hetzner/incidents/ca26bc3c-8872-43eb-8215-69e85ee23081.md · JSON: https://rewindex.com/api/v1/companies/hetzner/incidents/ca26bc3c-8872-43eb-8215-69e85ee23081 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:06:26.436Z