# Hetzner: API failure for metrics

> Hetzner status incident “API failure for metrics” on 2026-11-11: impact minor (vendor’s label), 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5
Last updated: 2026-11-11T13:53:01Z

- Impact (vendor’s label): minor
- Status: in progress · edited after publishing
- Started: 2026-11-11 11:55 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 4
- [Vendor status page: https://status.hetzner.com/incident/bad0f9d8-3630-4733-8d82-94f12008e5d5](https://status.hetzner.com/incident/bad0f9d8-3630-4733-8d82-94f12008e5d5)
- [Company: Hetzner](https://rewindex.com/company/hetzner.md)

## Timeline of updates

- **investigating** 2026-11-11 11:55 UTC: Start: 2026-11-11T11:55:52+00:00 API endpoints for metrics (/servers/{id}/metrics and /load\_balancers/{id}/metrics) are failing or data may be incomplete.
- **in progress** 2026-11-11 11:58 UTC: We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.
- **in progress** 2026-11-11 11:58 UTC: We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.
- **monitoring** 2026-11-11 13:42 UTC: We have fixed the error. We are monitoring the systems closely.

## Rewindex changes for this incident

- 2026-11-11 12:13 UTC: [Incident updated: API failure for metrics](https://rewindex.com/change/rbb76f3550c16b5.md)
- 2026-11-11 13:53 UTC: [Incident updated: API failure for metrics](https://rewindex.com/change/raccdf8e064398e.md)

## Cite this

Status incident (vendor impact label: minor) posted by Hetzner, started 2026-11-11 11:55 UTC, not resolved, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5
- Citation: Hetzner, “API failure for metrics” (2026-11-11 11:55 UTC). Archived by Rewindex: https://rewindex.com/company/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5 (CC BY 4.0).
- Markdown link: `[Hetzner: API failure for metrics (2026-11-11)](https://rewindex.com/company/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5)`


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Canonical: https://rewindex.com/company/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5 · Markdown: https://rewindex.com/company/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5.md · JSON: https://rewindex.com/api/v1/companies/hetzner/incidents/bad0f9d8-3630-4733-8d82-94f12008e5d5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T14:58:20.359Z