# Hetzner: API failure for metrics

> Hetzner status incident “API failure for metrics” on 2026-11-12: impact minor (vendor’s label), 1.8 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570
Last updated: 2026-11-12T15:03:14Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-12 13:16 UTC · Resolved: 2026-11-12 15:03 UTC · Duration: 1.8 h
- Updates: 5
- [Vendor status page: https://status.hetzner.com/incident/95a795cc-7375-43e8-aaa3-d7453960b570](https://status.hetzner.com/incident/95a795cc-7375-43e8-aaa3-d7453960b570)
- [Company: Hetzner](https://rewindex.com/company/hetzner.md)

## Timeline of updates

- **investigating** 2026-11-12 13:16 UTC: Start: 2026-11-12T13:16:13+00:00 API endpoints for metrics (/servers/{id}/metrics and /load\_balancers/{id}/metrics) are failing or data may be incomplete.
- **in progress** 2026-11-12 13:23 UTC: We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.
- **in progress** 2026-11-12 13:23 UTC: We have identified the issue and are working on a fix. The service will be available again once the fix has been applied.
- **monitoring** 2026-11-12 14:11 UTC: We have fixed the error. We are monitoring the systems closely.
- **resolved** 2026-11-12 15:03 UTC: No longer listed in the status feed.

## Rewindex changes for this incident

- 2026-11-12 13:33 UTC: [Incident updated: API failure for metrics](https://rewindex.com/change/r9f082df7a44306.md)
- 2026-11-12 14:23 UTC: [Incident updated: API failure for metrics](https://rewindex.com/change/r014588f1e6ff83.md)
- 2026-11-12 15:03 UTC: [Incident updated: API failure for metrics](https://rewindex.com/change/rc6100527844534.md)

## Cite this

Status incident (vendor impact label: minor) posted by Hetzner, started 2026-11-12 13:16 UTC, resolved after 1.8 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570
- Citation: Hetzner, “API failure for metrics” (2026-11-12 13:16 UTC). Archived by Rewindex: https://rewindex.com/company/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570 (CC BY 4.0).
- Markdown link: `[Hetzner: API failure for metrics (2026-11-12)](https://rewindex.com/company/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570)`


---
Canonical: https://rewindex.com/company/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570 · Markdown: https://rewindex.com/company/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570.md · JSON: https://rewindex.com/api/v1/companies/hetzner/incidents/95a795cc-7375-43e8-aaa3-d7453960b570 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T15:25:06.134Z