# Help Scout: Degraded performance across the app

> Help Scout status incident “Degraded performance across the app” on 2024-03-27: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/zgkp9b6s4w74
Last updated: 2024-03-28T01:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-27 22:50 UTC · Resolved: 2024-03-28 01:16 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/zgkp9b6s4w74](https://status.helpscout.com/incidents/zgkp9b6s4w74)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-03-28 01:16 UTC: The app is running smoothly and we're not seeing any more errors. Thanks again for your patience and apologies for the issues experienced today.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-03-27 22:50 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/zgkp9b6s4w74
- Citation: Help Scout, “Degraded performance across the app” (2024-03-27 22:50 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/zgkp9b6s4w74 (CC BY 4.0).
- Markdown link: `[Help Scout: Degraded performance across the app (2024-03-27)](https://rewindex.com/company/help-scout/incidents/zgkp9b6s4w74)`


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Canonical: https://rewindex.com/company/help-scout/incidents/zgkp9b6s4w74 · Markdown: https://rewindex.com/company/help-scout/incidents/zgkp9b6s4w74.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/zgkp9b6s4w74 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:02:09.281Z