# Help Scout: Slow Page Loads

> Help Scout status incident “Slow Page Loads” on 2022-08-15: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/z94nwtlhn9xf
Last updated: 2022-08-15T14:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-08-15 12:20 UTC · Resolved: 2022-08-15 14:43 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/z94nwtlhn9xf](https://status.helpscout.com/incidents/z94nwtlhn9xf)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-08-15 14:43 UTC: We've resolved the issue causing lagging in the app, and have been monitoring. Everything is up and running as usual again. Thanks for your patience today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-08-15 12:20 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/z94nwtlhn9xf
- Citation: Help Scout, “Slow Page Loads” (2022-08-15 12:20 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/z94nwtlhn9xf (CC BY 4.0).
- Markdown link: `[Help Scout: Slow Page Loads (2022-08-15)](https://rewindex.com/company/help-scout/incidents/z94nwtlhn9xf)`


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Canonical: https://rewindex.com/company/help-scout/incidents/z94nwtlhn9xf · Markdown: https://rewindex.com/company/help-scout/incidents/z94nwtlhn9xf.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/z94nwtlhn9xf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:04:57.371Z