# Help Scout: Inbound Email Delayed

> Help Scout status incident “Inbound Email Delayed” on 2015-09-14: impact minor (vendor’s label), 16 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq
Last updated: 2015-09-14T14:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-09-14 14:23 UTC · Resolved: 2015-09-14 14:39 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/z3lprw2x6npq](https://status.helpscout.com/incidents/z3lprw2x6npq)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-09-14 14:39 UTC: We've cleared up the problem and inbound email is back to normal. Apologies for the trouble this morning!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2015-09-14 14:23 UTC, resolved after 16 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq
- Citation: Help Scout, “Inbound Email Delayed” (2015-09-14 14:23 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq (CC BY 4.0).
- Markdown link: `[Help Scout: Inbound Email Delayed (2015-09-14)](https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq)`


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Canonical: https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq · Markdown: https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/z3lprw2x6npq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:07:52.222Z