# Help Scout: Slow Page Loads

> Help Scout status incident “Slow Page Loads” on 2025-03-17: impact minor (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/z2dqdxskylyy
Last updated: 2025-03-17T14:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-17 14:01 UTC · Resolved: 2025-03-17 14:20 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/z2dqdxskylyy](https://status.helpscout.com/incidents/z2dqdxskylyy)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-03-17 14:20 UTC: Page load times should be back to normal now. We're closing this out; sorry for the trouble today, friends!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2025-03-17 14:01 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/z2dqdxskylyy
- Citation: Help Scout, “Slow Page Loads” (2025-03-17 14:01 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/z2dqdxskylyy (CC BY 4.0).
- Markdown link: `[Help Scout: Slow Page Loads (2025-03-17)](https://rewindex.com/company/help-scout/incidents/z2dqdxskylyy)`


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Canonical: https://rewindex.com/company/help-scout/incidents/z2dqdxskylyy · Markdown: https://rewindex.com/company/help-scout/incidents/z2dqdxskylyy.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/z2dqdxskylyy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:37.182Z