# Help Scout: Slow page loads

> Help Scout status incident “Slow page loads” on 2016-08-01: impact minor (vendor’s label), 38 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/yw06z9llqt7b
Last updated: 2016-08-01T15:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-08-01 14:26 UTC · Resolved: 2016-08-01 15:04 UTC · Duration: 38 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/yw06z9llqt7b](https://status.helpscout.com/incidents/yw06z9llqt7b)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2016-08-01 15:04 UTC: Slow page load times and performance issues have been resolved. We'll continue to monitor systems closely over the next few hours. Very sorry for the trouble this morning!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2016-08-01 14:26 UTC, resolved after 38 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/yw06z9llqt7b
- Citation: Help Scout, “Slow page loads” (2016-08-01 14:26 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/yw06z9llqt7b (CC BY 4.0).
- Markdown link: `[Help Scout: Slow page loads (2016-08-01)](https://rewindex.com/company/help-scout/incidents/yw06z9llqt7b)`


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Canonical: https://rewindex.com/company/help-scout/incidents/yw06z9llqt7b · Markdown: https://rewindex.com/company/help-scout/incidents/yw06z9llqt7b.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/yw06z9llqt7b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:31:38.094Z