# Help Scout: Views Loading Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-26 16:02 UTC · Resolved: 2025-05-26 16:13 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/y2mcy4fyfszn](https://status.helpscout.com/incidents/y2mcy4fyfszn)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-05-26 16:13 UTC: Our engineers have resolved the root cause of the issue with Views. They should be loading now as normal. We're closing this out and our engineers will continue to monitor. Sorry for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/y2mcy4fyfszn · Markdown: https://rewindex.com/company/help-scout/incidents/y2mcy4fyfszn.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/y2mcy4fyfszn · Generated 2026-10-18T11:42:44.881Z