# Help Scout: Email Delays

> Help Scout status incident “Email Delays” on 2023-10-06: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/y16ys3kmty1g
Last updated: 2023-10-06T09:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-06 07:53 UTC · Resolved: 2023-10-06 09:05 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/y16ys3kmty1g](https://status.helpscout.com/incidents/y16ys3kmty1g)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2023-10-06 09:05 UTC: Our engineers have now resolved the issues we were experiencing, so we're now we're closing this one out. Apologies for the trouble! And please do let us know if you continue having issues, and we'll continue investigating.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2023-10-06 07:53 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/y16ys3kmty1g
- Citation: Help Scout, “Email Delays” (2023-10-06 07:53 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/y16ys3kmty1g (CC BY 4.0).
- Markdown link: `[Help Scout: Email Delays (2023-10-06)](https://rewindex.com/company/help-scout/incidents/y16ys3kmty1g)`


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Canonical: https://rewindex.com/company/help-scout/incidents/y16ys3kmty1g · Markdown: https://rewindex.com/company/help-scout/incidents/y16ys3kmty1g.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/y16ys3kmty1g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:20.982Z