# Help Scout: [Scheduled] Database restart

> Help Scout maintenance “[Scheduled] Database restart” on 2017-03-04: impact maintenance (vendor’s label), 13 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/xq5xhm123lng
Last updated: 2017-03-04T04:13:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2017-03-04 04:00 UTC · Resolved: 2017-03-04 04:13 UTC · Duration: 13 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/xq5xhm123lng](https://status.helpscout.com/incidents/xq5xhm123lng)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2017-03-04 04:13 UTC: The scheduled maintenance has been completed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2017-03-04 04:00 UTC, resolved after 13 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/xq5xhm123lng
- Citation: Help Scout, “[Scheduled] Database restart” (2017-03-04 04:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/xq5xhm123lng (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Database restart (2017-03-04)](https://rewindex.com/company/help-scout/incidents/xq5xhm123lng)`


---
Canonical: https://rewindex.com/company/help-scout/incidents/xq5xhm123lng · Markdown: https://rewindex.com/company/help-scout/incidents/xq5xhm123lng.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/xq5xhm123lng · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:38:41.146Z