# Help Scout: Connection Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-05-03 15:52 UTC · Resolved: 2016-05-03 16:03 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/wm7vnrppbg4p](https://status.helpscout.com/incidents/wm7vnrppbg4p)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2016-05-03 16:03 UTC: We're still bringing systems back up and seeing connection errors, should be in the clear in a few minutes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/wm7vnrppbg4p · Markdown: https://rewindex.com/company/help-scout/incidents/wm7vnrppbg4p.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/wm7vnrppbg4p · Generated 2026-10-18T11:38:06.748Z