# Help Scout: Connections Issues

> Help Scout status incident “Connections Issues” on 2024-04-22: impact minor (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/twdfg2z87gtl
Last updated: 2024-04-22T14:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-22 14:02 UTC · Resolved: 2024-04-22 14:17 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/twdfg2z87gtl](https://status.helpscout.com/incidents/twdfg2z87gtl)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-04-22 14:17 UTC: We've been able to resolve the issues with slow page loads across Help Scout, and availability of the Docs platform. We appreciate your patience and welcome you to reach out to Help Scout Support via help@helpscout.com with any follow-up questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-04-22 14:02 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/twdfg2z87gtl
- Citation: Help Scout, “Connections Issues” (2024-04-22 14:02 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/twdfg2z87gtl (CC BY 4.0).
- Markdown link: `[Help Scout: Connections Issues (2024-04-22)](https://rewindex.com/company/help-scout/incidents/twdfg2z87gtl)`


---
Canonical: https://rewindex.com/company/help-scout/incidents/twdfg2z87gtl · Markdown: https://rewindex.com/company/help-scout/incidents/twdfg2z87gtl.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/twdfg2z87gtl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:57.399Z