# Help Scout: Slow page loads

> Help Scout status incident “Slow page loads” on 2022-09-19: impact minor (vendor’s label), 37 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/sqxh57yyfsz5
Last updated: 2022-09-19T14:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-19 13:30 UTC · Resolved: 2022-09-19 14:07 UTC · Duration: 37 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/sqxh57yyfsz5](https://status.helpscout.com/incidents/sqxh57yyfsz5)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-09-19 14:07 UTC: Page load times should be back to normal, and the web app should be responsive as usual. We're closing this out, sorry for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-09-19 13:30 UTC, resolved after 37 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/sqxh57yyfsz5
- Citation: Help Scout, “Slow page loads” (2022-09-19 13:30 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/sqxh57yyfsz5 (CC BY 4.0).
- Markdown link: `[Help Scout: Slow page loads (2022-09-19)](https://rewindex.com/company/help-scout/incidents/sqxh57yyfsz5)`


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Canonical: https://rewindex.com/company/help-scout/incidents/sqxh57yyfsz5 · Markdown: https://rewindex.com/company/help-scout/incidents/sqxh57yyfsz5.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/sqxh57yyfsz5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:39:46.199Z