# Help Scout: Search Cluster Backup

> Help Scout status incident “Search Cluster Backup” on 2018-06-12: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/shlrkvf4qx7b
Last updated: 2018-06-12T11:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-06-12 11:12 UTC · Resolved: 2018-06-12 11:42 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/shlrkvf4qx7b](https://status.helpscout.com/incidents/shlrkvf4qx7b)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2018-06-12 11:42 UTC: We expect the queues to be up-to-date in the next 15 minutes or so. Apologies for the delay this morning.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2018-06-12 11:12 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/shlrkvf4qx7b
- Citation: Help Scout, “Search Cluster Backup” (2018-06-12 11:12 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/shlrkvf4qx7b (CC BY 4.0).
- Markdown link: `[Help Scout: Search Cluster Backup (2018-06-12)](https://rewindex.com/company/help-scout/incidents/shlrkvf4qx7b)`


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Canonical: https://rewindex.com/company/help-scout/incidents/shlrkvf4qx7b · Markdown: https://rewindex.com/company/help-scout/incidents/shlrkvf4qx7b.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/shlrkvf4qx7b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:42:11.491Z