# Help Scout: Slow page loads

> Help Scout status incident “Slow page loads” on 2016-08-16: impact minor (vendor’s label), 5 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k
Last updated: 2016-08-16T14:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-08-16 14:21 UTC · Resolved: 2016-08-16 14:26 UTC · Duration: 5 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/sgw1fc7h9g1k](https://status.helpscout.com/incidents/sgw1fc7h9g1k)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2016-08-16 14:26 UTC: All clear! Page load times are back where they should be, we're closing this one out.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2016-08-16 14:21 UTC, resolved after 5 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k
- Citation: Help Scout, “Slow page loads” (2016-08-16 14:21 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k (CC BY 4.0).
- Markdown link: `[Help Scout: Slow page loads (2016-08-16)](https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k)`


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Canonical: https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k · Markdown: https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/sgw1fc7h9g1k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:37:50.616Z