# Help Scout: Connection Issues

> Help Scout status incident “Connection Issues” on 2024-04-25: impact minor (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/s8cwfbxtkc2s
Last updated: 2024-04-25T17:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-25 16:56 UTC · Resolved: 2024-04-25 17:06 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/s8cwfbxtkc2s](https://status.helpscout.com/incidents/s8cwfbxtkc2s)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-04-25 17:06 UTC: We've been able to resolve the issues with slow page loads across Help Scout. We appreciate your patience and welcome you to reach out to Help Scout Support via help@helpscout.com with any follow-up questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-04-25 16:56 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/s8cwfbxtkc2s
- Citation: Help Scout, “Connection Issues” (2024-04-25 16:56 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/s8cwfbxtkc2s (CC BY 4.0).
- Markdown link: `[Help Scout: Connection Issues (2024-04-25)](https://rewindex.com/company/help-scout/incidents/s8cwfbxtkc2s)`


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Canonical: https://rewindex.com/company/help-scout/incidents/s8cwfbxtkc2s · Markdown: https://rewindex.com/company/help-scout/incidents/s8cwfbxtkc2s.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/s8cwfbxtkc2s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:33:04.592Z