# Help Scout: Connection and Feature Issues

> Help Scout status incident “Connection and Feature Issues” on 2024-02-05: impact minor (vendor’s label), 40 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/qkflsblck01h
Last updated: 2024-02-07T16:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-05 23:57 UTC · Resolved: 2024-02-07 16:21 UTC · Duration: 40 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/qkflsblck01h](https://status.helpscout.com/incidents/qkflsblck01h)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-02-07 16:21 UTC: We have been monitoring app performance, and everything continues to be stable across the board, so we're closing this out. Please get in touch with us if you experience any issues, and we'll investigate. Again, thanks for your patience while we worked through this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-02-05 23:57 UTC, resolved after 40 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/qkflsblck01h
- Citation: Help Scout, “Connection and Feature Issues” (2024-02-05 23:57 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/qkflsblck01h (CC BY 4.0).
- Markdown link: `[Help Scout: Connection and Feature Issues (2024-02-05)](https://rewindex.com/company/help-scout/incidents/qkflsblck01h)`


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Canonical: https://rewindex.com/company/help-scout/incidents/qkflsblck01h · Markdown: https://rewindex.com/company/help-scout/incidents/qkflsblck01h.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/qkflsblck01h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:33.050Z