# Help Scout: Slowness for customers on FiOS

> Help Scout status incident “Slowness for customers on FiOS” on 2015-04-23: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/qbzfpwbgj2x0
Last updated: 2015-04-24T02:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-04-23 23:17 UTC · Resolved: 2015-04-24 02:00 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/qbzfpwbgj2x0](https://status.helpscout.com/incidents/qbzfpwbgj2x0)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-04-24 02:00 UTC: We're closing this out for now, as all Help Scout services are up and running without issue. We'll continue to monitor network performance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2015-04-23 23:17 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/qbzfpwbgj2x0
- Citation: Help Scout, “Slowness for customers on FiOS” (2015-04-23 23:17 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/qbzfpwbgj2x0 (CC BY 4.0).
- Markdown link: `[Help Scout: Slowness for customers on FiOS (2015-04-23)](https://rewindex.com/company/help-scout/incidents/qbzfpwbgj2x0)`


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Canonical: https://rewindex.com/company/help-scout/incidents/qbzfpwbgj2x0 · Markdown: https://rewindex.com/company/help-scout/incidents/qbzfpwbgj2x0.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/qbzfpwbgj2x0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:34.415Z