# Help Scout: Docs Connection Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-31 04:00 UTC · Resolved: 2024-03-31 10:45 UTC · Duration: 6.8 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/pytrpxm8ywyw](https://status.helpscout.com/incidents/pytrpxm8ywyw)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-03-31 10:45 UTC: Docs connection issues have now been resolved - please reach out to Help Scout support if you are experiencing any further issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/pytrpxm8ywyw · Markdown: https://rewindex.com/company/help-scout/incidents/pytrpxm8ywyw.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/pytrpxm8ywyw · Generated 2026-10-18T12:23:19.062Z