# Help Scout: AI Drafts: Issues generating drafts

> Help Scout status incident “AI Drafts: Issues generating drafts” on 2024-06-03: impact minor (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/pyjmzj6jh45s
Last updated: 2024-06-03T23:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-06-03 22:28 UTC · Resolved: 2024-06-03 23:15 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/pyjmzj6jh45s](https://status.helpscout.com/incidents/pyjmzj6jh45s)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-06-03 23:15 UTC: This incident has been resolved. AI Drafts are operating correctly and so we're closing this one out. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-06-03 22:28 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/pyjmzj6jh45s
- Citation: Help Scout, “AI Drafts: Issues generating drafts” (2024-06-03 22:28 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/pyjmzj6jh45s (CC BY 4.0).
- Markdown link: `[Help Scout: AI Drafts: Issues generating drafts (2024-06-03)](https://rewindex.com/company/help-scout/incidents/pyjmzj6jh45s)`


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Canonical: https://rewindex.com/company/help-scout/incidents/pyjmzj6jh45s · Markdown: https://rewindex.com/company/help-scout/incidents/pyjmzj6jh45s.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/pyjmzj6jh45s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:41:57.519Z